Shipping & Delivery Policy 🚚
Last updated: August 2026 • Joyboy Merch India
Safe Packaging Guarantee 📦
All action figures are packed with 3 layers of heavy bubble wrap + corrugated cardboard box with "Fragile Anime Collectible" warning labels to ensure zero box damage.
1. Order Dispatch & Delivery Timelines
- Order Processing Time: All orders are dispatched within 24 to 48 hours of placement.
- Metro Cities (Bengaluru, Mumbai, Delhi, Hyderabad, Chennai, Kolkata): 3 to 5 business days.
- Rest of India & Tier-2/3 Cities: 5 to 7 business days.
2. Shipping Charges & Free Shipping Threshold
- Free Delivery: Available on all orders over ₹999.
- Flat Shipping Fee: A flat rate of ₹79 applies on orders below ₹999.
3. Courier Partners & Tracking
We ship via India’s leading courier networks including Delhivery, BlueDart, XpressBees, and India Post Speed Post. Once your parcel is shipped, you will receive an AWB tracking number via SMS / WhatsApp, and you can track live status anytime on our Order Tracking Page.
4. Cash on Delivery (COD) Rules
COD is available across 19,000+ pincodes in India. Please keep exact cash ready for the delivery executive. Multiple failed COD delivery attempts may result in order cancellation and restriction from future COD orders.